Pup Care by DaniPup Care by DaniOur goal is to offer a lower stress environment. We let your pet sit or lay down when safe to do so and provide breaks as needed. In addition, we have invested in products such as anti fatigue mats, happy hoodies, special belly bands and grooming hammocks that are designed to assist in making grooming more comfortable for your pup.
We are an appointment only based grooming salon and do not accept walk ins. We accept appointments by phone, email, and via the online booking tool on the website.
At Pup Care, we take cleaning and sanitizing seriously. After each appointment, grooming table and bathtub are sanitized and all tools (i.e. combs, scissors, clipper blades etc.) are disinfected. Towels are washed after first use. The floors are disinfected daily and as needed. Mixing shampoo bottles are disinfected at the end of each day and a fresh batch of shampoo is mixed for each pet to ensure they have warm fresh shampoo for their appointment.
On your first visit you will meet your groomer who will assess your pet’s coat, go over the grooming procedure and answer any questions you may have. Please note that all new clients are required to fill out & sign an intake form prior to arrival.
It is recommended that you groom your dog every 4 – 8 weeks depending on the breed, coat and lifestyle. Brushing is essential for at home maintenance to avoid matting. Nail trims can be done every 2 – 4 weeks.
Our service categories are based on the work your dog needs, while size is based on height, overall build and weight. If you are unsure which option to choose, contact us and we will be happy to help. Final service classification and pricing may be confirmed at check in.
The grooming process can be stressful or intimidating for some dogs, and certain pets may be sensitive to specific parts of the groom, such as nail trimming or handling of their paws.
When appropriate, we may use safety tools such as muzzles or Elizabethan collars to help protect both your pet and our groomer. Additional handling fees may apply when extra time, care or safety measures are required. If at any point your pet’s behaviour poses a risk to themselves or the groomer, we will stop the groom and contact you to discuss the situation. Your pet may need to be picked up before the service is complete.
Ideally between 2 and 4 months old (after they receive their second set of shots). During your puppy’s first groom we will take extra time and care to introduce the sounds of the scissors, sounds and vibration of the clipper and brushing. Some ways we do this is by running the clipper over his/her body, opening and closing the scissors. This will help to desensitize your pup to the grooming process so he/she can learn that it is a part of a healthy lifestyle and learn to enjoy it. It is encouraged that you start the desensitization process at home prior to grooming to set your puppy up for success. For example you can play with your puppy’s paws, touch their ears, use your fingers as scissors and pretend scissoring around the face.
The exact timing will be unique to your pet. At Pup Care, we focus on quality over quantity and the comfort of your pet. If we find that your pup is becoming a bit anxious or tired from standing, we will remove him/her from the grooming table to give them a break. We will try different techniques to ensure your pup is as comfortable as possible. A full groom can take anywhere from 2 to 4 hours depending on size, coat condition and behaviour.
Drop Off: Please arrive on time for your appointment. If you show up after 15 minutes passed your grooming scheduled start time your appointment may need to be cancelled for the day and rescheduled, and a $40 cancellation fee will be charged. Alternatively, if we are still able to accommodate your pet, a late fee may be charged, as late arrivals impact our schedule and may require staff to stay beyond regular hours. We understand that things happen so please give us a call and we will do our best to accommodate.
Pick Up: Please arrive for pick up on time so that adequate cleaning can be done before the next groom. We understand that emergencies happen so please give us a call to coordinate.
We recommend taking your pup for a long potty walk right before drop off. If possible, lots of play time so that they can be calmer during grooming.
Pup Care will always choose humanity over vanity! If your pup’s coat is too matted and we are unable to save the coat, the only option would be to go short and start fresh! For more information on mats, please click here.
It is recommended that you go to your vet for this procedure. As a groomer it is not medically safe to express anal glands.
Can’t find the answer to your question in our FAQ section? Feel free to contact Pup Care by Dani directly to learn more about our services.